The EGNOS User Satisfaction Survey is now open! This is your chance to tell us what you think about the programme and share your thoughts on how we can make the service even better.
Our mission is to link space to user needs, but to do that, we need to hear from you. The EGNOS User Satisfaction Survey is your chance to tell us what you think about the programme and share your thoughts on how to make the service even better.
“The survey collects a range of valuable information from users like you,” says EUSPA Executive Director Rodrigo da Costa. “ From your perception of and expectations for Galileo and EGNOS to suggestions for improvements, this is a unique opportunity to share your thoughts and ideas.”
Addressing specific market segments
The survey is for the first time combining EGNOS and Galileo with harmonised structures for users who want to assess both services. While filling in the survey, you will be asked to select in which European GNSS (EGNSS) system you are interested in providing feedback. Here you may choose "EGNOS", "Galileo", or both.
It addresses a specific market segment, including aviation and drones, maritime and inland waterways, rail, road and automotive, agriculture – and more. Start by selecting the segment (or segments) most important to you or your company, then answer a few simple questions – that’s all there is to it.
The survey also covers all EGNOS services, including the Open Service, Safety of Life Service and EGNOS Data Access Service (EDAS); it asks about the EGNOS service provider’s (ESSP's) management of user's interfaces.
Make a BIG difference in a short time
Although the survey will only take a few minutes of your time, your input will make a big difference in the evolution of the EU Space Programme. We look forward to receiving your feedback, which we will use to improve EGNOS to better meet your evolving needs.
The survey results will be compiled into reports and made available to the public next year. The results of last year’s survey can be found in the EGNOS User Satisfaction section of the EGNOS User Support Website.