News

EGNOS contributes to the improvement of air quality and urban mobility

Thursday, November 11, 2021

Air pollution is an important risk factor and a trigger for cardiovascular diseases, which today remain the main cause of death in Europe. At the same time, it is necessary to involve citizens in the awareness of these risks and in the usage of greener technological initiatives that contribute to sustainable development in cities.…

EUSPA landed in Madrid for World ATM Congress to highlight environmental benefits of EU Space technology to aviation
Wednesday, November 03, 2021
World ATM Congress, the world’s largest international air traffic management (ATM) exhibition and conference, is always the place to be for EUSPA. Aviation experts and market development professionals were present to voice the importance of the EU Space Programme in aviation and its contribution to making the industry more sustainable.…

EGNOS used in Valtra Guide Solutions
Monday, October 25, 2021
Valtra is a Finnish company, from AgCo group, dedicated to the manufacture of tractors. This 2021 year, coinciding with the 70th anniversary, Valtra has presented new 5th generation products fully prepared to work in the smartest way, always keeping in mind the principle of maximum simplicity of use that characterizes the brand. The wide…

EGNOS supports accurate plot sampling of the Italian National Forest Inventory
Monday, October 11, 2021
Forest inventories aim at quantifying and describing the forest resources of a region or country. In particular, they contribute to biomass estimation and climate change mitigation. A field survey of the third Italian National Inventory of Forests and Forest Carbon Reservoirs (INFC2015) was carried out by the Carabinieri…

EGNOS improves its robustness and efficiency with modernized processing facilities
Wednesday, October 06, 2021
The EGNOS ground segment in Torrejon de Ardoz, Spain and Ciampino, Italy is currently undergoing an important upgrade to ensure further robustness and integrity of services to the users of Europe’s Satellite-Based-Augmentation System (SBAS). EGNOS, the European Geostationary Navigation Overlay Service, has been augmenting GPS…

Space opportunities for safer maritime operations in Europe and beyond
Monday, October 04, 2021
Safety of life at sea and ocean protection have always been a top priority in the maritime sector. EUSPA is developing space services, tailored to the needs of this sector that generate tangible benefits to end users. Maritime transportation is the backbone of the worldwide economic growth, representing 80% of the global…

Webinar: “Available LPV solutions for aircraft: free online tool explained”
Friday, September 17, 2021
The ESSP has published in the EGNOS User Support Website a tool to support aviation users identifying available LPV solutions. We know that equipping an aircraft with an LPV solution is not a simple task, not just because of the logistic and monetary implications, but also because it is key to understand the solutions available in the…

Connecting Europe Express (CEE) is coming to a city near you! Hope on for a scenic ride and let the EU Space Programme show you the way!
Tuesday, September 07, 2021
The convoy composed of rolling stock provided by various European rail operators has already started its journey of 20.000 km. It is set to travel across the Union. To keep passengers, train spotters and rail aficionados in the loop about its location, we have equipped CEE with a Galileo and EGNOS device, which is retransmitting its…

EGNOS USER SUPPORT: WHAT YOU NEED TO KNOW
Tuesday, September 07, 2021
EGNOS Helpdesk The EGNOS Helpdesk provides a customised helpdesk experience focused on each type of user. Our experts are ready to quickly provide support in: Troubleshooting when using EGNOS EDAS Registrations EGNOS implementation and applications setup General and technical EGNOS topics (usage, architecture, documentation, performance,…

EGNOS Summer 21’ Bulletin release
Monday, July 12, 2021
Access here the new EGNOS bulletin Summer’ 21 edition to read unique success stories about the use of EGNOS in various fields. We will start presenting the case of Wideroe’s fleet dedicated to serving the demanding Public Service Obligation (PSO) network at several destinations along the Norwegian coast,…

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Safety Of Life
Service (SOL) The integrity message provided by EGNOS is essential when satellite navigation is used for applications where human lives could be endangered.

Open Service EGNOS improves the GPS positioning accuracy supporting a wide range of applications in various domains.

EDAS Service EDAS service Internet access to GNSS data in real-time and also through an historical archive

EGNOS
Helpdesk Ask questions

We answer questions 24/7 +34 911 236 555
egnos-helpdesk@essp-sas.eu

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Last modified: Jun 02, 2023

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

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1.1   Editor

European Satellite Services Provider S.A.S. (‘Société par Actions Simplifiée’) (hereinafter «ESSP»)
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User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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The Website is a work of authorship (‘oeuvre’) as per article L.111.1 of French ‘Code de la Propriété Intellectuelle’ and contains notably software programs, photos, pictures, graphics, interfaces, written content, videos that are fully owned by ESSP and for which ESSP has been authorized to use them. They shall not be used, copied, distributed or modified, on whatever form, without the prior and written authorization of ESSP.

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Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
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ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

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EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

This Website may contain links towards other websites, such as those of our partners. ESSP is not responsible for the privacy practices or the content of those other websites.

The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
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