The EGNOS User Satisfaction Survey aims at collecting valuable feedback from current and potential users.
Continuing from the combined survey model launched last year (EGNOS and Galileo), this multiple-choice survey only takes a few minutes to complete but your contribution can have a huge impact on the future performance of EGNOS.
“Through our User Satisfaction Survey 2023, we are empowering industries to shape the future of EGNOS and GALILEO. From assessing new features to gauging usefulness, every opinion counts”, recalled Carmen Aguilera, Operational Market Development Manager at EUSPA.
Market segment questions tailored to your industry
The survey is designed to tailor questions to suit you or your company by assessing specific market segments. Choose from one or multiple market segments such as aviation and drones, maritime and inland waterways, surveying and mapping, location-based services (e.g. smartphones, IoT), agriculture, rail, and more. You will be then asked some simple questions based on your chosen market segments and you are done!
The survey also covers all EGNOS services (the Open Service, Safety of Life Service and EGNOS Data Access Service (EDAS)) and, this year, a new question about the usefulness of notifications of outages and degradations has been included. Current non-users are also welcome to take the survey and report their past experiences with compatibility or performance.
The deadline to answer is End of February 2024.
The results of the survey will be compiled into a survey report and will be available in 2024.
Last year’s user performance report is now available in the EGNOS User Satisfaction section of the EGNOS User Support Website.