News

EBACE 2018 meeting

Monday, June 11, 2018

The European Business Aviation Convention & Exhibition (EBACE), the annual meeting for the European business aviation community took place in Geneva from 29 to 31st May. This is an opportunity for professionals from Europe and around the world to exchange knowledge and best practices in the sector. EGNOS was present once…

EGNOS at Aero Expo 2018, the General Aviation trade show

Tuesday, June 05, 2018

Last April, Aero 2018 took place at Friedrichshafen. This is one of the most interesting events for General Aviation (GA) awareness. It was a great opportunity to meet GA stakeholders (manufacturers, operators, pilots, associations), keep raising their interest on EGNOS and inform about the latest initiatives from GSA. EGNOS…

GSA showcases EGNOS at Aero 2018

Thursday, May 17, 2018

AERO 2018 brought aviation industry stakeholders from Europe and across the world to Friedrichshafen, Germany, in April. At the event, the European GNSS Agency (GSA) showcased the benefits of EGNOS, with a particular focus on its safety benefits for general aviation. The European GNSS Agency (GSA) is working with the…

2018 European Satellite Navigation Competition open for submissions!

Monday, May 14, 2018

The European Satellite Navigation Competition (ESNC), also known as the ‘Galileo Masters’, has opened for submissions in its 15th edition. The competition, which aims to foster the development of new ideas, service delivery and applications based on Galileo and EGNOS, will be officially launched during the inauguration of the Galileo…

Lease Fly takes advantage of already existing LPV STC for ATRs
Tuesday, April 17, 2018
Thanks to GSA funding, several STCs have been developed allowing LPV functionality being upgraded in numerous aircraft models. Many Part 21 organizations are therefore engaging new customers with reduced costs for LPV upgrades. One such case is the development and installation of an STC produced by AKKA for Hop! a few months ago. This STC…

The information you need available at your fingertips!
Wednesday, April 04, 2018
Do you want to get access in an easy and interactive way to all EGNOS related information? Download now the EGNOS app and get at your fingertips all information you need in relation to EGNOS. Don’t miss the opportunity to easily access any information that EGNOS users may need for the different EGNOS Services (Open Service, Safety-of-…

ERA Regional International article about 3rd Call for Grants for EGNOS Adoption
Wednesday, March 28, 2018
The implementation of EGNOS is a strategic goal in the success of the Single European Sky programme. The GSA has announced a third call supporting EGNOS adoption in aviation; for equipage of aircraft and ANSPs and aerodrome for EGNOS-based operations. For further details, you may review the full article (page 30) published…

EGNOS in World ATM Congress
Monday, March 26, 2018
EGNOS was present once again in World Air Traffic Management (ATM) Congress which took place in Madrid between 6 and 8 of March to connect the world´s aviation industry. The world's largest air traffic management event, gathering more than 200 exhibitors and 100 sessions, counted on an EGNOS stand attracted by many visitors interested in…

Fasten your seat belts! The new EGNOS User Support Website is here!
Thursday, March 15, 2018
Welcoming the new and enhanced EGNOS User Support Website that provides users with more tools to filter information per category, market segment and many more! Easy comprehension and handy user-oriented documentation is now a fact. You can try for yourself using the market segment icons on the homepage; all the applicable information will be…

AirBaltic starts LPV operation in Dash8 fleet
Saturday, March 10, 2018
After successful completion of PBN training for crew, the Latvian operator has carried out over 20 LPV operations on their Dash 8 Q400 fleet. These operations are not new to AirBaltic as the functionality is also available on their Bombardier CS300 for which they are the launch customer worldwide. However, contrary to the…

Pagination

First page

Previous page

…

Page 10

Page 11

Page 12

Page 13

Page 14

Page 15

Current page 16

Page 17

Page 18

Next page

Last page

Safety Of Life
Service (SOL) The integrity message provided by EGNOS is essential when satellite navigation is used for applications where human lives could be endangered.

Open Service EGNOS improves the GPS positioning accuracy supporting a wide range of applications in various domains.

EDAS Service EDAS service Internet access to GNSS data in real-time and also through an historical archive

EGNOS
Helpdesk Ask questions

EDAS & MARITIME Helpdesk Ask questions

The information on this site is subject to a Legal Notice and a Privacy Statement

Last modified: May 16, 2024

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

1.      Corporate identification and hosting

1.1   Editor

European Satellite Services Provider S.A.S. (‘Société par Actions Simplifiée’) (hereinafter «ESSP»)
3, rue Tarfaya - CS 84432
31405 Toulouse Cedex 4 France
Registered in RCS Toulouse under number SIREN 508 275 286, having its share capital equal to EUR 999.996, 00 with VAT number FR 32 508 275 286
Recept:                +33(0)5 61 28 19 54
Fax:                     +33(0)5 61 28 35 11

For any communication related to the Website:

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

1.2   Hosting

GMV SOLUCIONES GLOBALES INTERNET S.A.U.
C/ Isaac Newton 11,
PTM Tres Cantos
28760 Madrid - SPAIN

2.      Intellectual Property Rights

The Website is a work of authorship (‘oeuvre’) as per article L.111.1 of French ‘Code de la Propriété Intellectuelle’ and contains notably software programs, photos, pictures, graphics, interfaces, written content, videos that are fully owned by ESSP and for which ESSP has been authorized to use them. They shall not be used, copied, distributed or modified, on whatever form, without the prior and written authorization of ESSP.

ESSP and its logo is a registered trademark. It shall not be used, copied, distributed or modified, on whatever form, without the prior written authorization of ESSP. The User is only granted with a right of digital display of such trademarks on the Website.

Inserting any URL or hyperlink towards all or part of the Website requires prior written authorization of ESSP and shall come with the commitment of an absence of any adverse effect in any manner whatsoever on ESSP, and ESSP partners, corporate image including, but not limited to, offense, xenophobic, racist, hateful, defamatory, revisionist, pornographic, pedophile, lewd conduct, political, proselyte content or prod for terrorism, crime, suicide and their apology or proposal to trade.

3.      Personal data & privacy

ESSP may collect technical data about the type of Internet browser and computer operating system used by the User. This information does not identify the User as an individual and is used only for tracking of Website use. ESSP might also place a ‘cookie’ on the User’s hard drive that will help identifying the User when the User will access the Website. For more information about Cookies please see hereunder paragraph 4.

Because protecting Website user privacy is important to ESSP, when Website requires Users’ information for enabling communication or when they are subject to analysis to better understand Website Users, ESSP follows a strict policy of not selling or trading any personal or sensitive information about the Users.

Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
Pursuant to this law, the User is granted with a right of access, rectification and deletion of his data related by contacting:

ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

When the User requests information on ESSP, answer may be provided via a call center. For this purpose, the data may be transferred outside of France or Spain but will remain within the European Union.

4.      Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently as well as to provide information to the owners of the site.

This Website makes use of cookies to monitor visitor sessions. No personal information is stored in the cookie that is issued by the Website. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information the User may give during its visit. If the User does not want to accept these cookies, the User can disable them in its Internet browser settings. However, in such case, the User is aware that ESSP does not guarantee the good functionality of the Website and the services provided on it.

5.      Website private access

Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

6.      Disclaimer

All the data and information (hereinafter the “Data”) provided within the Website are for informational purpose only.
ESSP disclaim all warranties of any kind (whether express or implied) to any party and/or for any use of the Data including, but not limited to, their accuracy, integrity, reliability and fitness for a particular purpose or user requirements.
ESSP SHALL NOT BE LIABLE FOR ANY lost profits, lost revenues, loss of goodwill, loss of anticipated savings, loss of customers, loss of data or, interference with the business or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or in connection with this website.

EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

This Website may contain links towards other websites, such as those of our partners. ESSP is not responsible for the privacy practices or the content of those other websites.

The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
·         Impossibility to access the Website, access slow-down, software or hardware incompatibilities;
·         Loss, misappropriation, contamination of data in particular due to virus or Trojans.

ESSP may not be held liable for such risks and difficulties and their consequences for the User.

IN ANY CASE, PURSUANT TO THE NATURE OF THE WEBSITE AND THE SERVICES PROVIDED, ESSP’S MAXIMUM TOTAL LIABILITY SHALL BE LIMITED TO A GLOBAL FIXED AMOUNT OF EUR1000 (in words: One THOUSAND Euros).

7.      Suspension or interruption of the Website

ESSP is entitled to suspend, interrupt or modify all or part, of the Website, temporally or not, without prior notification and without any liability.

In case of definitive interruption, Website users shall erase any copy of the Website or Website content they have.

8.      Modification and evolution of the T&C

The present T&C shall be subject to modification or evolution at any moment and without any notice.

Any change of the T&C shall be fully in force and applicable to all Users as soon as the new T&C will be accessible on the Website. Thus the Users are advised to regularly access the T&C in order to be aware of the last updates.

9.      Governing law

This T&C shall be construed and governed under the French law with exclusive jurisdiction of Paris Courts, even in case of multiple defendants, summary proceedings (interim ruling, evidence, provisional measures or other) or introduction of third parties.

Segments