News

SUPPORTING A MORE SUSTAINABLE AGRICULTURE IN EUROPE

Tuesday, November 12, 2019

Over the last ten years, EGNOS OPEN SERVICE has been providing end-users with a wide range of benefits. Increased and more sustainable agricultural production strongly relies on GNSS-enabled solutions. SBAS-based solutions are becoming of great importance in Precision Agriculture (PA) applications, frequently being the…

[Annual Workshop] EGNOS services status

Wednesday, October 30, 2019

Teodoro Seoane, from ESSP, presented in the Annual EGNOS workshop the EGNOS system status and performance for the period of 18 April 2018-July 2019, as well as the results of the latest User Satisfaction Survey. In this period, the EGNOS Signal in Space was available at all times, and the observed Safety of Life performances covered practically…

EUTELSAT 5 West B successfully launched with EGNOS payload

Friday, October 11, 2019

The EUTELSAT 5 West B satellite was successfully launched on a Proton M/Breeze M launch vehicle from Pad 39 at Baikonur Cosmodrome, Kazakhstan, at 12.17 CET on Wednesday 9 October. Hosting the GEO-3 payload of the European Geostationary Navigation Overlay System (EGNOS), the satellite will support EGNOS V3 - the next generation of the…

EGNOS ANNUAL WORKSHOP TURNED 9!
Wednesday, October 02, 2019
The EGNOS ANNUAL WORKSHOP 2019 celebrated at the ASI (Italian Space Agency) in Rome this year, gathered entrepreneurs and SMEs, along with business and public sector professionals from industry to share remarkable EGNOS implementation examples in every domain (Aviation, Rail, Maritime, Survey, Mapping, Agriculture) and how…

EGNOS Service Implementation Roadmaps: new version 4.2 released!
Thursday, September 05, 2019
The new version of the EGNOS Service Implementation Roadmaps (v4.2) has been released and is now available at the EGNOS Service Implementation Roadmap section! The EGNOS Service Implementation Roadmaps provide a high-level overview of the expected evolution for the upcoming years on each of the EGNOS Services: Safety of Life…

9th edition of the EGNOS Annual Workshop 2019
Thursday, June 27, 2019
On 24-25 September 2019 at the ASI (Italian Space Agency) premises in Rome, the 9th EGNOS Annual Workshop aims at bringing together users, industry and stakeholders to exchange impressions on how the European Geostationary Navigation Overlay Service (EGNOS) is performing. This year we will meet in Rome, September 24-25. This…

New EDAS SDD v2.2 Release
Monday, June 03, 2019
A new release of the Service Definition Document (SDD) for the EGNOS Data Access Service (EDAS) has been published today! EDAS is the EGNOS data service accessible through the Internet which offers EGNOS data in real time, the EGNOS data historical archive and added value products like Differential Global Positioning Systems…

EGNOS proved its robustness against recent GPS critical event
Thursday, April 11, 2019
EGNOS showed once again its robust design and its capability to cope with external events, in this case in front of the GPS Week Rollover event. On Saturday 6 April 2019, at 23:59:42 UTC, the GPS Week counter reset to 0 for the second time during its lifetime with a high risk of undesired effects in any system making use of…

Take action: GPS Week Rollover is coming!
Monday, March 18, 2019
If you haven’t heard of the GPS Week Rollover and its potentially critical consequences, or haven’t taken any action, now it is the time to do so, and you can do it by reading this article. Due to this GPS event and its effects, explained hereinafter, EGNOS encourages all its users to check their GPS receivers.…

TAKE PART IN THE 2018 EGNOS USER SATISFACTION SURVEY!
Tuesday, March 12, 2019
The European GNSS Agency (GSA) and the European Satellite Services Provider (ESSP) have launched the 2018 edition of its EGNOS User Satisfaction Survey. This survey will provide a better understanding of the value of EGNOS to end users and help ensure that future evolutions of the system continue to meet users’ needs. Users…

Pagination

First page

Previous page

…

Page 4

Page 5

Page 6

Page 7

Page 8

Current page 9

Page 10

Page 11

Page 12

Next page

Last page

Safety Of Life
Service (SOL) The integrity message provided by EGNOS is essential when satellite navigation is used for applications where human lives could be endangered.

Open Service EGNOS improves the GPS positioning accuracy supporting a wide range of applications in various domains.

EDAS Service EDAS service Internet access to GNSS data in real-time and also through an historical archive

EGNOS
Helpdesk Ask questions

EDAS & MARITIME Helpdesk Ask questions

The information on this site is subject to a Legal Notice and a Privacy Statement

Last modified: Apr 25, 2024

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

1.      Corporate identification and hosting

1.1   Editor

European Satellite Services Provider S.A.S. (‘Société par Actions Simplifiée’) (hereinafter «ESSP»)
3, rue Tarfaya - CS 84432
31405 Toulouse Cedex 4 France
Registered in RCS Toulouse under number SIREN 508 275 286, having its share capital equal to EUR 999.996, 00 with VAT number FR 32 508 275 286
Recept:                +33(0)5 61 28 19 54
Fax:                     +33(0)5 61 28 35 11

For any communication related to the Website:

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

1.2   Hosting

GMV SOLUCIONES GLOBALES INTERNET S.A.U.
C/ Isaac Newton 11,
PTM Tres Cantos
28760 Madrid - SPAIN

2.      Intellectual Property Rights

The Website is a work of authorship (‘oeuvre’) as per article L.111.1 of French ‘Code de la Propriété Intellectuelle’ and contains notably software programs, photos, pictures, graphics, interfaces, written content, videos that are fully owned by ESSP and for which ESSP has been authorized to use them. They shall not be used, copied, distributed or modified, on whatever form, without the prior and written authorization of ESSP.

ESSP and its logo is a registered trademark. It shall not be used, copied, distributed or modified, on whatever form, without the prior written authorization of ESSP. The User is only granted with a right of digital display of such trademarks on the Website.

Inserting any URL or hyperlink towards all or part of the Website requires prior written authorization of ESSP and shall come with the commitment of an absence of any adverse effect in any manner whatsoever on ESSP, and ESSP partners, corporate image including, but not limited to, offense, xenophobic, racist, hateful, defamatory, revisionist, pornographic, pedophile, lewd conduct, political, proselyte content or prod for terrorism, crime, suicide and their apology or proposal to trade.

3.      Personal data & privacy

ESSP may collect technical data about the type of Internet browser and computer operating system used by the User. This information does not identify the User as an individual and is used only for tracking of Website use. ESSP might also place a ‘cookie’ on the User’s hard drive that will help identifying the User when the User will access the Website. For more information about Cookies please see hereunder paragraph 4.

Because protecting Website user privacy is important to ESSP, when Website requires Users’ information for enabling communication or when they are subject to analysis to better understand Website Users, ESSP follows a strict policy of not selling or trading any personal or sensitive information about the Users.

Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
Pursuant to this law, the User is granted with a right of access, rectification and deletion of his data related by contacting:

ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

When the User requests information on ESSP, answer may be provided via a call center. For this purpose, the data may be transferred outside of France or Spain but will remain within the European Union.

4.      Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently as well as to provide information to the owners of the site.

This Website makes use of cookies to monitor visitor sessions. No personal information is stored in the cookie that is issued by the Website. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information the User may give during its visit. If the User does not want to accept these cookies, the User can disable them in its Internet browser settings. However, in such case, the User is aware that ESSP does not guarantee the good functionality of the Website and the services provided on it.

5.      Website private access

Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

6.      Disclaimer

All the data and information (hereinafter the “Data”) provided within the Website are for informational purpose only.
ESSP disclaim all warranties of any kind (whether express or implied) to any party and/or for any use of the Data including, but not limited to, their accuracy, integrity, reliability and fitness for a particular purpose or user requirements.
ESSP SHALL NOT BE LIABLE FOR ANY lost profits, lost revenues, loss of goodwill, loss of anticipated savings, loss of customers, loss of data or, interference with the business or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or in connection with this website.

EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

This Website may contain links towards other websites, such as those of our partners. ESSP is not responsible for the privacy practices or the content of those other websites.

The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
·         Impossibility to access the Website, access slow-down, software or hardware incompatibilities;
·         Loss, misappropriation, contamination of data in particular due to virus or Trojans.

ESSP may not be held liable for such risks and difficulties and their consequences for the User.

IN ANY CASE, PURSUANT TO THE NATURE OF THE WEBSITE AND THE SERVICES PROVIDED, ESSP’S MAXIMUM TOTAL LIABILITY SHALL BE LIMITED TO A GLOBAL FIXED AMOUNT OF EUR1000 (in words: One THOUSAND Euros).

7.      Suspension or interruption of the Website

ESSP is entitled to suspend, interrupt or modify all or part, of the Website, temporally or not, without prior notification and without any liability.

In case of definitive interruption, Website users shall erase any copy of the Website or Website content they have.

8.      Modification and evolution of the T&C

The present T&C shall be subject to modification or evolution at any moment and without any notice.

Any change of the T&C shall be fully in force and applicable to all Users as soon as the new T&C will be accessible on the Website. Thus the Users are advised to regularly access the T&C in order to be aware of the last updates.

9.      Governing law

This T&C shall be construed and governed under the French law with exclusive jurisdiction of Paris Courts, even in case of multiple defendants, summary proceedings (interim ruling, evidence, provisional measures or other) or introduction of third parties.

Segments